Janea and Rodie:
Certified Dispensing Opticians
Janea and Rodie work every second to make sure that the frame buying process is easy and non-stressful. We know that purchasing something that goes on your face can be difficult, but rest assured that our Certified Dispensing Opticians will be with you every step of the way. They know style, optics, adjustment, and insurance to ensure a great experience. If your glasses need a tune up or if you’re picking a pair out for the first time, know that Rodie and have your best interest in mind and are here to make sure you look great.
Office Director and Patient Care Technician
Dana wears many hats at our office. As Office Director she works tirelessly to make sure that each and every member of our team succeed in bringing you great care and she keeps the office running smoothly. As a Patient Care Technician she aids our doctors in nearly all aspects of patient care and treatment from contact lens training to special testing and imaging.
Cheryl and Crysten:
Patient Care Coordinators
We love our patient care coordinators, they are the first faces you see when entering the office and probably the last you see before you leave. They answer the phone when you call and resolve concerns any time you have them. Without their patience and sincere concern we would be lost. Crysten and Cheryl work hard to make sure that everything goes smoothly from the time you call our office to the time you pick up your contacts or glasses.
HIPAA Compliance and Billing Specialist
Kelly has been at the office for years and knows the intricacies of insurance and billing. She is our head billing specialist and works closely with your insurance plan to make sure you’re getting the most out of it. She also strives to keep our office HIPAA compliant. Our team goes through constant training so we know what HIPAA requires. Kelly works to identify gaps in our training so we can always comply with current law and keep your information safe.
Patient Care Technician
Mary Lou works to get every patient ready to see their doctor. She images patient’s eyes, checks prescriptions on glasses, trains individuals to take care of their contacts and so much more. She works with our doctors in nearly all aspects of patient care.
Marketing and Media Director
Rebecca takes our practice outside its’ walls and to the community. She represents our personality and goals by creating our social media posts, organizing community fundraising efforts, and marketing for our team. Her smile is contagious and her optimism is inspiring. She would love it if everyone would follow us on social media.