Dana wears many hats at our office. As Office Director she works tirelessly to make sure that each and every member of our team succeed in bringing you great care and she keeps the office running smoothly. As a Patient Care Technician she aids our doctors in nearly all aspects of patient care and treatment from contact lens training to special testing and imaging.
Kelly has been at the office for years and knows the intricacies of insurance and billing. She is our head billing specialist and works closely with your insurance plan to make sure you're getting the most out of it. She also strives to keep our office HIPAA compliant. Our team goes through constant training so we know what HIPAA requires. Kelly works to identify gaps in our training so we can always comply with current law and keep your information safe.
We love our patient care coordinators, they are the first faces you see when entering the office and probably the last you see before you leave. They answer the phone when you call and resolve concerns any time you have them. Without their patience and sincere concern we would be lost. Kaya and Rebecca work hard to make sure that everything goes smoothly from the time you call our office to the time you pick up your contacts or glasses.
Mary Lou and Tyler work to get every patient ready to see their doctors. They image patient's eyes, check prescriptions on glasses, train individuals to take care of their contacts and so much more. They work with our doctors in nearly all aspects of patient care.
Rebecca takes our practice outside its' walls and to the community. She represents our personality and goals by creating our social media posts, organizing community fundraising efforts, and marketing for our team. Her smile is contagious and her optimism is inspiring. She would love it if everyone would follow us on social media.
Rodie and Janea work every second to make sure that the frame buying process is easy and non-stressful. We know that purchasing something that goes on your face can be difficult, but rest assured that our Certified Dispensing Opticians will be with you every step of the way. They know style, optics, adjustment, and insurance to ensure a great experience. If your glasses need a tune up or if you're picking a pair out for the first time, know that Rodie and Janea have your best interest in mind and are here to make sure you look great.